Privacy Policy

Last updated: January 2025

1. Introduction

At 7PAWS, we understand that your pet memories are precious and personal. This Privacy Policy explains how we collect, use, protect, and share your information when you use our Service. We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

Account Information

  • Email address
  • Password (encrypted)
  • Profile information you choose to provide

Content You Upload

  • Photos and videos of your pets
  • Annotations, notes, and descriptions
  • Albums, categories, and tags you create
  • Pet health records and timeline entries

Usage Information

  • Device information and browser type
  • IP address and general location
  • Pages visited and features used
  • Date and time of access

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Store and organize your pet photos and memories
  • Enable sharing features and share pages
  • Process AI features like wallpaper generation
  • Send service-related notifications
  • Improve and personalize your experience
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard practices:

  • All data is encrypted in transit using HTTPS/TLS
  • Media files are stored in secure cloud storage (Supabase)
  • Passwords are hashed and never stored in plain text
  • Regular security audits and updates
  • Access controls limit who can access your data

5. Sharing Your Information

We do not sell your personal information. We may share information in these circumstances:

  • Share Pages: Content you share via share pages is accessible to those with the link (and password if set)
  • Service Providers: We use third-party services (hosting, storage, AI processing) who may process data on our behalf
  • Legal Requirements: We may disclose information if required by law or to protect rights and safety
  • Business Transfers: In case of merger or acquisition, your data may be transferred

6. Third-Party Services

We use the following third-party services:

  • Supabase: Authentication and data storage
  • Google OAuth: Optional sign-in method
  • AI Services: Image processing for wallpaper generation
  • Vercel: Hosting and deployment

Each service has its own privacy policy governing their use of data.

7. Your Rights and Choices

You have the following rights regarding your data:

  • Access: View and download your data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your photos and data
  • Sharing Control: Manage and revoke share page access

To exercise these rights, visit your account settings or contact us.

8. Cookies and Tracking

We use essential cookies for:

  • Authentication and session management
  • Remembering your preferences (e.g., theme)
  • Security and fraud prevention

We do not use advertising cookies or sell your data to advertisers.

9. Children's Privacy

7PAWS is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Data Retention

We retain your data for as long as your account is active. After account deletion, we may retain certain data for legal compliance, dispute resolution, or legitimate business purposes. Media files are permanently deleted within 30 days of account deletion.

11. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at our contact page.